2. Who would be my primary contact within your organization?
The Account Executive assigned to the territory where your company is located would be the primary sales contact for your organization. However, our Staffing and Personnel Recruiter who interview and evaluate our temporary employees become your contact for placement purposes. Our branch management, sales and staffing group acts as a team in the effort to place the best employees available.

3. What screening and evaluation processes are used?
Prospective temporary employees complete a very thorough application process before being considered for hire. This process includes a battery of written and hands-on skill tests; our evaluation program enables our branch staff to thoroughly assess candidates' word processing, data entry, accounting, programming and secretarial skills. The Insight Worldwide Survey tests an individual's propensity toward substance abuse, theft, violence, deception. We also verify previous job references (minimum of three). Only those applicants who have high-test scores, low Insight results, strong references and a pleasant, professional attitude, will be qualified to work for NSR/RSG.

4. How about handling large projects?
Absolutely! Every year we handle large conventions, inventory projects, and call center programs in Portland and Bellevue. In addition, we have managed major bank conversions in Oregon and Washington. Large projects are an important part of our business.

5. Can you provide Vendor On-Site options?
Yes. These options can take any form, from dropping off paychecks to a full-time on-site staff who manages all aspects of your temporary staffing, designed with your flexible needs in mind.

6. Facilities Management? Payrolling?
We will customize a plan to manage whatever aspect a client needs. Managing entire work functions within a client's location (facilities management) plays a key role in our growth strategy. Many companies like to utilize the talents of former or retired employees but cannot rehire them on their own payroll. Some companies prefer to do their own recruiting for special projects but do not wish to put these people on their own payroll. When payrolling employees, we cover all workers compensation and payroll taxes. Whatever the case, NSR/RSG can help!

7. How do you handle short notice assignments?
All branch offices have 24-hour answering services for evening and weekend needs. During office hours, our staff will contact the appropriate temporary employee and call the client back within 15 minutes with a progress report.

8. Where are your offices and divisions located?
Throughout the West. We currently have offices located in Oregon, Washington, Idaho, Arizona and California. For specifics, see our list of branch and division locations.

9. How much does it cost to use temporary employees?
The billing rate is determined by the skills needed by the temporary to fulfill the specific requirements of the job order. A specific rate will be discussed upon concluding a review of your needs.

10. How is that cost determined and what is included in the rate?
In addition to the wages paid to the temporary employees, our billing rates include statutory employee taxes, workers' compensation, administrative expenses, and employee benefits.

11. Is the employee's performance guaranteed?
We guarantee your satisfaction. If you are not satisfied, you will not be charged. We guarantee our employees for a full eight hours and if for any reason an employee's performance is not satisfactory, we will send in a free replacement on the second day, in addition to not billing you for the first day.

12. What benefits are provided to the temporary employee and who pays for these benefits?
In order to attract the most qualified and skilled employees, we offer one of the most competitive benefits packages in the industry.  This include excellent hourly pay rates, merit raises, holiday and vacation pay, 401(k) match retirement plan, referral bonuses, annual scholarships, and access to group medical plans.