Customer Service Staffing

NW Staffing Resources has been serving clientele throughout Oregon, Washington and Northern California since we opened our doors in 1985. With a focus on providing reliable, top talent to our clients and connecting our candidates to positions that they can flourish in, we know what we’re doing!

We provide customer service representatives and managers, help desk staff, credit and collections representatives, sales support, event support, and more – and we can support your remote hiring and onboarding needs as well. We take into consideration the type of business you have and match you with the best staff. Our goal throughout our staffing process, whether you are looking for Temporary coverage or Temporary-to-Hire or Direct Placement, is to exceed your expectations and gain your trusted partnership for a lasting relationship.

By allowing NW Staffing Resources to find the right candidates for your customer service team, you can free your staff from the tasks of handling the hiring, taxes, payroll, workers’ compensation and any unemployment during the staffing process. Our same day placements allows you to continue to seamlessly work through your day while we send over talent to ensure things run smoothly.

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Our Candidate Screening & Selection Process

We don’t just say it, we actually screen our candidates. Candidates in our talent pool are informed of and agree to our hiring standards. After applying a candidate meets with one of our recruiters during a virtual interview, and follows up by providing three work-related references (and yes, we actually call them!). If required, the candidate is run through a background check and is given a drug screen. And through our computer skills-testing provider we have the ability to thoroughly assess a wide variety of skills, with access to over 700 up-to-date tests.

Once a candidate is qualified we work hard on their behalf to present the most suitable employment opportunities available – connecting vetted talent to companies that value their people, product, and environment is what we do. Here at NW Staffing Resources, we pride ourselves on our service-focused, friendly approach to everything we do.

We connect Good People with Great Jobs – it’s just that simple.

Contact your local NW Staffing Resources branch and you’ll quickly realize why companies love working with us.

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